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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sarah Mercer

August 26, 2024

5  out of  5
rating by Sarah Mercer
"Keith Renfro's office is always willing to talk and explain your insurance options. They settle claims quickly."
We responded:
"Thank you for sharing, Sarah! It's great to hear that you've had such positive experiences with our team."
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Albert Hrabak

August 5, 2024

5  out of  5
rating by Albert Hrabak
"Keith Renfro and his personnel are excellent! They have been very professional, personable, and efficient. We have been a State Farm Family for about 50 years and State Farm Insurance has always delivered on our needs. Thank you Keith and State Farm !"
We responded:
"Thank you so much, Albert! It's wonderful to hear that you’ve had such a positive experience with us over the years. We truly appreciate your loyalty and are always here to meet your needs."
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Holly Johnson

May 10, 2024

5  out of  5
rating by Holly Johnson
"I had a really bad experience at another State Farm location. I called and spoke with Michelle and she took such good care of me and apologized to me for the problems and mistakes from the other location. So I chose to switch to this location and I couldn’t have been happier she takes extra care of me given what I went through before and it makes me feel like I am a person not just a paycheck. I would recommend this State Farm to anyone! Thank you for all your help."
We responded:
"Holly, welcome to the Keith Renfro State Farm Insurance Agency! We're grateful to hear you had such a good experience working with Michelle. Our team truly appreciates your 5-star review and recommendation of our services to others."
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Joan Norris

January 16, 2024

5  out of  5
rating by Joan Norris
"She was friendly, very knowledgeable about all my questions! This State Farm Agent and employees are the best!"
We responded:
"Joan, thank you so much for your much appreciated Google review. We take pride in helping our clients to the best of our ability. A review or referral is the best compliment we could receive. We would also like to thank you for all of the referrals you have sent our way. Have a great rest of this week. "
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Glendon Carlton

September 21, 2023

5  out of  5
rating by Glendon Carlton
"Awesome service always"
We responded:
"Thank you for the wonderful 5 star review and for your kind words, Glendon! It is our pleasure to be able to assist you with any of your insurance questions or needs! We strive to provide you with the customer care that you deserve and truly appreciate your feedback!"
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Michelle Felts

August 18, 2023

5  out of  5
rating by Michelle Felts
"The agent is very knowledgeable about the products offered through State Farm. He takes great pride in assisting his clients with insurance and financial products to meet clients needs."
We responded:
"Thank you for the wonderful review, Michelle! We strive to provide you with friendly, professional and thorough customer service! It is always our pleasure to be able to assist you with any of your insurance needs and we look forward to doing so for many years to come!"
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Holly Burwig

August 15, 2023

5  out of  5
rating by Holly Burwig
"So helpful and efficient!!"
We responded:
"Thank you for the wonderful review, Alli! We strive to go the extra mile to provide you with great customer care and we truly appreciate your feedback! It is always our pleasure to be able to assist you with any of your insurance needs!"
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Daniel Melcher (Cpt-Lift-Leg Ahab)

July 12, 2022

3  out of  5
rating by Daniel Melcher (Cpt-Lift-Leg Ahab)
"🤷‍♂️ it's an insurance agent. Same as any other."
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Jack Todd

August 30, 2019

5  out of  5
rating by Jack Todd
"I have had a great experience with this team at State Farm. I applied for life insurance yesterday with Nikki and she was extremely helpful and informative. Would definitely recommend for all your insurance needs."
We responded:
"Jack, thank you so much for the kind words and great review. We truly appreciate you recommending our agency!"
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BreAnn O’Daniel

August 13, 2019

5  out of  5
rating by BreAnn O’Daniel
"I was fed up with Allstate jerking me around and finally decided to call State Farm today to get a quote and I was so glad I did! Nikki was so friendly and helpful and it took just a quick phone call to get me set up and squared away- AND I’m saving money. Can’t beat that!! We love Keith, Nikki and their staff!"
We responded:
"BreAnn, we are so glad to hear that you will be recommending us to your family and friends looking for the best quality insurance! We highly appreciate your outstanding review and doing business with you!"
Profile photo of Chloe Howlett

Chloe Howlett

August 12, 2019

5  out of  5
rating by Chloe Howlett
"Nikki Anderson is very knowledgeable about available policies and provided great service that allowed me to have proof of my policy very quickly. I was able to begin my renter’s insurance policy in 10 minutes-everything complete, and was able to set up auto payments for the future all in one phone call. If you are looking for reasonably priced coverage and fast, friendly, helpful service I highly recommend Keith and Nikki."
We responded:
"Chloe, our team is so glad to hear that Nikki did an excellent job at assisting you with all of your insurance needs. Thank you so much for the great review and feedback!"
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emma pullis

July 31, 2019

5  out of  5
rating by emma pullis
"Nikki Anderson was so helpful, friendly, and efficient. Getting renters insurance was a piece of cake!"
We responded:
"Thank You, Emma!"
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Kelsie Geralds

July 30, 2019

5  out of  5
rating by Kelsie Geralds
"Great customer service! Nikki made the whole process of getting renters insurance so quick and easy. Super friendly and informative and saved me time and money. I highly recommend!!"
We responded:
"Kelsie, thank you so much for the review!"
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Andrew Cooper

July 16, 2019

5  out of  5
rating by Andrew Cooper
"Can’t say enough good things about my experience so far. Nikki made the process of getting switched over quick and easy and saved me over 50% off my previous insurance! Highly recommended."
We responded:
"Andrew, we truly appreciate you recommending our agency! Thank you so much!"
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Taylor Peterson

July 15, 2019

5  out of  5
rating by Taylor Peterson
"Great, friendly people who do exceptional work"
We responded:
"Thank You, Taylor!"
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John Meador

July 2, 2019

5  out of  5
rating by John Meador
"I had come in to fix my mistake on my insurance application, and the staff welcomes me in and instantly gave me some options to update my application. They got everything done for me within 24 hours. I definitely recommend Keith and Nikki, they’re absolutely amazing!"
We responded:
"Thank You, John! We appreciate the review!"
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Justin Reynolds

May 22, 2019

5  out of  5
rating by Justin Reynolds
"Keith and his team have always been there for me when I have needed them. They are very kind and extremely speedy. I have been a client of Keith's for many years now and hope to be a client of his for many years to come."
We responded:
"Justin, thank you so much for taking the time to share your feedback with our office. We look forward to being here for you for many more years to come!"
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Paige Courtney

March 4, 2019

5  out of  5
rating by Paige Courtney
"Keith and his team are the best! He has been my agent for over ten years and I have always had a great experience."
We responded:
"Paige, thank you so much for the great review!"
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Roger Mulvaney

February 19, 2019

5  out of  5
rating by Roger Mulvaney
"Keith and his staff always answer the phone when I make a call and respond to my questions. They are professional and courteous."
We responded:
"Roger, Thank you for taking the time to leave us a great review."
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Abby Murphy

January 21, 2019

5  out of  5
rating by Abby Murphy
"Very easy to do business with! Friendly and exceptionally responsive! Thanks for making everything so easy, Nikki!"
We responded:
"Abby, We are happy you chose our agency for your Insurance needs."
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tracy spigelman

December 18, 2018

5  out of  5
rating by tracy spigelman
"Very helpful and patient! Nikki took the time to explain all the parts of my policy to me! Thanks!"
We responded:
"Thank you so much for the review Tracy!"
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Mary piper

December 15, 2018

5  out of  5
rating by Mary piper
"Nikki and Ketih provided quality customer service for me when choosing the best insurance options for my family and I. Thank you so much for all of your help!"
We responded:
"Mary, we look forward to being here for you and your family for a long time to come! Thank you so much for the great review!"
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Tajee Smith

December 15, 2018

5  out of  5
rating by Tajee Smith
"Keith and Nikki are amazing! They are very thorough and make sure all needs are always met."
We responded:
"Thanks so much for the kind words Tajee!"
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Alyssa Derrick

December 14, 2018

5  out of  5
rating by Alyssa Derrick
"Great customer service and speedy responses! I highly recommend."
We responded:
"Thank you so much Alyssa, we appreciate you recommending our agency!"
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Kathleen Pezzi

December 10, 2018

5  out of  5
rating by Kathleen Pezzi
"We have been with Keith for years. He and Nikki give excellent customer service every time we call. We are very happy knowing we don't have to worry about our insurance, Keith is taking care of it."
We responded:
"Kathleen, thank you so much for taking the time to leave us this great review and positive feedback. We truly appreciate you!"